01 · Acceptance of terms
By using cwbrannan.com (the "Site") or purchasing services from Chris Brannan ("I", "me", or "the Consultant"), you agree to these Terms of Service. If you don't agree, don't use the Site or purchase services.
02 · Services and engagements
I offer the following service categories:
- $197 SEO Audit — one-time deliverable, 14-day turnaround, money-back within 14 days of delivery
- Retainer services (Local SEO Management, Full Stack Local SEO) — monthly engagements with 3-month minimum
- Strategy Engagement — 2-3 week one-time deliverable, $2,497
- Hourly Consulting — $125/hr, 2-hour minimum
- AI Services — project or hourly scopes, pricing as quoted
- White-Label Partnership — monthly with 6-month minimum
Specific scope for each engagement is defined in writing (engagement letter, proposal, or confirming email) before work begins.
03 · Payment terms
- Audits charged at order via Stripe. Money-back within 14 days of delivery if deliverable isn't worth $197 to you.
- Retainers billed monthly on the 1st via Stripe. First month pro-rated if onboarding mid-month.
- One-time engagements (Strategy, Hourly) invoiced at kickoff, payable within 7 days.
- Late payments more than 14 days past due may trigger service suspension until resolved.
- No annual contracts. No long-term commitment beyond the minimum term specified per engagement.
04 · Termination
Retainers have minimum terms (3 months for Local SEO / Full Stack, 6 months for White-Label Partnership) after which either party may terminate with 30 days written notice. No termination fee. No clawback of work delivered.
Strategy Engagement, Audit, and Hourly Consulting are one-time engagements with no ongoing termination mechanics — once delivered, the engagement closes.
05 · Intellectual property
- Deliverables you pay for (audit reports, strategy documents, content I create for you) transfer to you upon payment. You own the output.
- My methodology (the approaches, frameworks, checklists on this Site, the way I structure engagements) remains my intellectual property. You may apply what you learned to your work; you may not resell my templates or present my frameworks as your own.
- Pre-existing work (tools, templates, internal scripts) I bring to the engagement remains mine, licensed to you for your use during the engagement.
06 · Confidentiality
Information you share with me during an engagement is treated as confidential. I do not share client names, specifics, or engagement details publicly without permission. Case studies on this site use anonymized details or are used only under signed permission.
For White-Label Partnerships specifically, mutual NDA is signed before any specific client information is exchanged.
07 · Warranties and liability
Services are provided "as-is" without warranty of specific results. Total liability for any engagement is capped at the fees paid for that engagement in the 12 months prior to the claim. This cap does not apply to intentional misconduct or gross negligence.
08 · Dispute resolution
Any dispute arising from these Terms or services will first be addressed by good-faith direct communication for at least 30 days. If unresolved, disputes will be resolved by binding arbitration in Maricopa County, Arizona under American Arbitration Association commercial rules. Arizona law governs.
09 · Modifications
I may update these Terms periodically. Material changes affecting active engagements will be communicated to affected clients at least 30 days before taking effect. Continued use of services after changes take effect constitutes acceptance.
10 · Definitions
- "Engagement"
- A specific, defined scope of services, governed by an engagement letter or confirming email.
- "Deliverables"
- Written or produced outputs of an engagement (reports, content, code, strategy documents).
- "Retainer"
- An ongoing monthly service engagement, billed in advance, with a defined minimum term.
11 · Contact
Questions about these terms? Email chris@cwbrannan.com.